Effective Date: 01 May 2025
Welcome to TravelX App, a software solution developed and owned by RC Solutions (Pty) Ltd ("we," "our," or "us"). These Terms and Conditions govern your use of our platform, services, and any content made available through our web application. By using TravelX App, you agree to be legally bound by these Terms. If you do not agree, please refrain from using our services.
1. Definitions
"User" refers to any person or entity using the TravelX App platform.
"Service" refers to the suite of features and tools provided by TravelX App.
"Content" refers to any data, information, text, graphics, or other materials uploaded to or generated through the platform.
"Agreement" refers to these Terms and Conditions, the Privacy Policy, and any other related documents.
2. Eligibility
Users must be at least 18 years old or the age of majority in their jurisdiction to use the Service. You represent and warrant that you have the legal capacity and authority to enter into these Terms.
3. Account Registration and Access
You must create an account to use TravelX App. During registration, you agree to:
Provide accurate and complete information
Maintain the confidentiality of your login credentials
Notify us immediately of any unauthorized access
We reserve the right to suspend or terminate accounts that provide false information or misuse the platform.
4. Subscription and Payment Terms
TravelX App is a subscription-based service. Fees are clearly stated on our pricing page and are subject to change with 30 days’ notice. Subscriptions are billed monthly or annually, depending on your selection. Payments are non-refundable except where required by law.
Failure to pay may result in suspension or termination of service. You are responsible for all taxes associated with your use of the platform.
5. License and Restrictions
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for your internal business operations. You may not:
Reproduce, duplicate, or copy any portion of the Service
Reverse engineer or decompile the software
Use the platform for any unlawful activity
6. Data Ownership and Use
You retain ownership of all data entered into the platform. By using TravelX App, you grant us a license to use, store, and process your data solely to provide and improve our services.
We do not sell or lease your data to third parties. You may export your data at any time via the built-in data export tools.
7. Service Availability
We strive to maintain 99.9% uptime. However, we do not guarantee uninterrupted service. Scheduled maintenance and unforeseen outages may occur. We will endeavor to notify users of planned downtime in advance.
8. Support Services
Support is available via email at support@rcsolutions.co.za. Premium plans may include priority support and additional service level guarantees.
9. Termination
We may terminate or suspend access to the Service with or without cause, including but not limited to breach of these Terms. Upon termination:
Access to your account will be revoked
Your data will be retained for up to 30 days unless otherwise agreed
You may also cancel your subscription at any time through your account settings.
10. Disclaimer of Warranties
The Service is provided "as is" and "as available." We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, RC Solutions (Pty) Ltd shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of the Service.
12. Governing Law and Jurisdiction
These Terms are governed by the laws of the Republic of South Africa. Disputes shall be resolved in the courts located in Limpopo Province.
13. Modifications
We reserve the right to modify these Terms at any time. Changes will be communicated via email or in-app notifications. Continued use of the Service constitutes acceptance of the updated Terms.
Last updated: 4 October 2025