Effective Date: 01 May 2025
RC Solutions (Pty) Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use TravelX App.
1. Information We Collect
We collect the following types of information:
Personal Data: Full name, email address, phone number, billing information
Business Data: Client lists, booking records, invoices, and other uploaded documents
Technical Data: IP address, browser type, device identifiers, and log data
2. How We Use Your Information
We use the data collected to:
Provide and maintain the Service
Improve user experience and functionality
Communicate with you regarding updates, alerts, and support
Comply with legal obligations and prevent fraud
3. Sharing Your Information
We do not sell your information. We may share your data with:
Service Providers: Hosting, email delivery, payment processing
Legal Authorities: Where required by law
Business Transfers: In connection with a merger, acquisition, or asset sale
4. Data Security
We implement robust security measures including:
SSL encryption for data in transit
Firewall and anti-malware protection
Role-based access controls and audit logging
5. Data Retention
Your data will be stored for as long as your account remains active and up to 24 months thereafter. Backups are retained for 90 days.
6. Your Rights
You have the right to:
Access your personal data
Correct or update inaccurate information
Request deletion of your data
Withdraw consent to data processing
Requests may be sent to privacy@rcsolutions.co.za
7. Cookies and Tracking
We use cookies for authentication, analytics, and performance. You may disable cookies in your browser settings, but this may limit functionality.
Last updated: 4 October 2025